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EssayPros: Questions and Answers

Is it safe to place an order here?

We have a set of quality guarantees that ensure your positive experience. If something doesn’t satisfy you, we will provide a free revision or a refund. Also, our services are 100% confidential. Only our Customer Support representatives will have an access to your contact information. This is necessary to let us reach you if your writer asks for clarifications.

Can you complete an online test for me?

Unfortunately, we don’t complete any tasks that require registration or authorization. Instead, you can place an order and provide this task in a form of instructions. This way, we will surely complete it for you.

What types of papers do you write?

We can write anything. No, really! We accept academic, business, and personal writing requests. We work with a wide range of subjects and you can take a look at the list when placing an order. If you cannot find your subject there, make sure to contact us. All academic degrees and levels of complexity are also available.

What about plagiarism?

Our papers are 100% unique. Your writer may use quotations in your work in order to refer to authoritative sources and this is the only content that might be considered as non-original. Have our guarantee or request a plagiarism report to stay calm about this question.

How to place an order?

Just provide your instructions and send your request to us. We kindly ask you to include all important details of your task to let your writer be fully aware of your needs. Upload files and leave comments if you have any.

Can I pay later?

We cannot start working on your order until you provide a payment. Our services are prepaid.

How long does it take to find a writer?

We start our search right away and it usually takes no more than 30 minutes. We check the availability of subject experts and assign the most appropriate writer from those that are free at the moment.

How long should I wait for my paper?

Your writer will deal with a paper before the deadline you specify. We always meet the deadlines, so you don’t have to worry about that. We will do our best to deliver your order even earlier to let you read and reread it carefully.

How will I get my order?

First, you will get a preview version of it. You won’t be able edit or copy it anyhow. When you press the “Confirm” button, you agree that the paper satisfies you. Once you do so, a paper in .doc format will arrive to your inbox. Both preview and final versions of your paper will be uploaded by your writer in the “Files” section of your personal account.

Not all of my instructions were followed by the writer, what should I do?

You have fourteen days to request a free revision. We will fix everything for free, if the paper doesn’t meet your initial instructions. The number of revisions is unlimited.